Hotel Zephyr San Francisco

We arrived at the hotel just after dark and were given s'mores kits to toast on one of their firepits. It was a lovely way to arrive. The room was nice and large. The location is great. Although it is next to Fishermen's Wharf which is busy and full of tourist tat, it is a very convenient location for the Alcatraz ferry, ferries to other locations, the hop on hop off bus, sea lions etc. so still a great place to be. We loved the hotel as a base for exploring San Francisco and would definitely stay here again. There is no bar but there is so much space on the internal courtyard it's actually really nice to grab a few beers from the 7-Eleven next door and sit outside with them. There are lots of fun things for kids to do in the courtyard and a great games room. This is a very cool space for anyone travelling with older kids and teenagers.

Parking was safe and guarded, the rooms were nice and clean, albeit a little worn and thin-walled. Receptionists were friendly and helpful, and the concierge gave superb recommendations! The courtyard looked really cool with the fire pits and we liked the modern design of the hotel in total. Wifi was excellent and without additional charge.

The staff were very nice, helpful and informative. There was a concierge to help plan your day and help book day trip pkgs. The cleanliness and cleaning crew were excellent. They have a welcoming lobby, a very large game room that seemed to always be busy.Kids were always having fun. They had board games and plenty of tables.They had a nice outdoor area with more things to do, games roast marshmallows, make s'mores, more games. There was also a gym. My sister and I played cards in the game room one evening , a man had come over and chatted a few minutes with us. He was very nice, we thought he was a quest also. We saw him the next evening as we were playing pool with our family. He was staff security. Our kids are adults, but feel it needs mentioning for people with younger children. He watched what was going on. I never felt unsafe before I realized he was there, but loved that he was.

I liked the outdoor space and that we were provided with free s’mores which was a very nice touch. it’s great for families, especially those traveling with teens. There is plenty of communal seating and there is a friendly and relaxed vibe. The location is good for Pier 39, Fisherman’s Wharf, the ferries to Alcatraz and Sausalito, restaurants, shops etc. There is an IHOP restaurant next door which seemed popular with the hotel guests for breakfast, it opens from 6am - 10pm The room was simple but modern and clean. I loved the aromatherapy soaps and shampoo. Staff were very welcoming, friendly and helpful. check in is at 4pm. We arrived around 2 and as the room was ready, we were able to check in early. Also loved the fun check list in the room for things to do in SF

Everyone was super friendly. We got water bottles upon arrival and they do free s'mores everyday. The facilities were unique in their cartoon paintings on the walls, refurbished chairs made out of street signs, and metal statues. The location is perfect, right next to Pier 39. There were even magnetic darts in the room! After we checked out, they held our bags for us so we could walk the pier and get something to eat. I will definitely be back and will be bringing my kids next time!